pbp88 Privacy Policy

Introduction

Why This Policy Matters

pbp88 ("we", "us", or "the platform") provides a safe and trusted online gaming experience for users in Bangladesh. When you register, log in, or use any of our services on pbp88, you are considered to have accepted the terms of this privacy policy.

This document describes what types of information we collect, how it is used, who it may be shared with, and what your rights are. We protect your data using SSL encryption and advanced cybersecurity measures. Contact us if you have any questions.

This privacy policy is linked to pbp88's Terms and Conditions and both documents should be read together.

pbp88 collects only the information necessary for the smooth operation of our services. Information is collected in two ways — directly from you and automatically from your browsing activity.

Information You Provide:

• Full name, date of birth, and national ID number (for age verification)
• Email address and account password
• Mobile number and address
• Financial information — bKash, Nagad, Rocket, or Upay account numbers and bank account details
• Details of your communications with our support team

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Automatically Collected Information:

• IP address and device identifier information
• Browser type, operating system, and screen resolution
• Your activity on the site — which pages you visited and how long you stayed
• Login time, betting history, and transaction details
• Information obtained from cookies and similar tracking technologies

pbp88 uses your personal information only for specific and lawful purposes. The main reasons we use your data are listed below:

• Creating, managing, and verifying your account
• Processing deposits, withdrawals, and other financial transactions
• Verifying age and identity (service available only to those aged 21 and above)
• Preventing fraud, money laundering, and other irregularities
• Communicating with you regarding support matters
• Sending relevant bonus offers and promotions (subject to your consent)
• Monitoring your playing patterns to ensure responsible gaming
• Improving site performance and user experience
• Complying with applicable laws and regulations

We will never use your information for purposes beyond those stated above.

pbp88 does not sell or rent your personal information. However, in certain circumstances information may be shared with trusted third parties:

3.1 Payment Processors

Necessary information is shared with payment service providers such as bKash, Nagad, Rocket, and Upay to complete financial transactions. These organisations are governed by their own privacy policies.

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3.2 Technology Partners

Game software providers (such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe) and technology service providers may access limited data, but only for the purpose of delivering their services.

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3.3 Legal Obligations

In the event of a court order, a request from an investigating authority, or a legal obligation, we will be required to share relevant information with the relevant authorities.

The pbp88 website uses cookies and similar technologies. Cookies are small files stored in your browser that help remember your session and preferences.

Types of cookies we use:

• Essential Cookies: Necessary for maintaining login sessions and ensuring security.
• Functional Cookies: For saving your language, theme, and other preferences.
• Analytics Cookies: For monitoring and improving site usage.

You can control or delete cookies through your browser settings. However, disabling essential cookies will prevent you from using certain features of the site.

pbp88 follows industry-standard technical and administrative security measures to keep your information safe. Our security infrastructure includes:

• SSL/TLS Encryption — all data between your browser and our servers is encrypted
• Two-Factor Authentication support
• Password hashing and secure storage technology
• Regular security audits and vulnerability testing
• Access controls — only authorised staff can view your information
• Firewall and intrusion detection systems

While no system is one hundred percent secure, we make every effort to protect your information and will notify you in a timely manner if any security incident occurs.

pbp88 retains your personal information only for as long as it is necessary or legally required.

• All information is retained for as long as your account remains active.
• Records of financial transactions are kept for a set period after account closure as required by law.
• Information needed for fraud prevention and dispute resolution may be retained for a longer period.
• Information relating to marketing preferences is kept until you withdraw your consent.

As a pbp88 user, you have the following rights over your own personal information:

To exercise these rights, contact our support team via live chat or email.

pbp88 is strictly for those aged 21 and above. We do not knowingly collect or process information from anyone under the age of 21. Age is verified at the time of registration.

If we become aware that information from a minor has been collected by mistake, we will immediately delete that information and close the relevant account.

You may give consent to marketing communications at the time of registration or afterwards. We may send you relevant bonuses, promotions, and gaming updates based on your preferences.

• You can stop marketing communications at any time through our support.
• Withdrawing your marketing consent will not affect important communications related to your account.
• We do not send spam or unsolicited messages.

pbp88 reserves the right to update this privacy policy from time to time. If changes are made, we will:

• Update the "Last Updated" date at the top of this page.
• If there are significant changes, notice will be given by email or on the site.
• Continued use of pbp88 after changes have been made will be considered acceptance of the new policy.

We encourage you to review this page regularly, especially before using our services.

If you have any questions or concerns about this privacy policy, or if you wish to exercise your rights over your information, contact us directly. Our support team provides assistance in Bengali 24/7.

We aim to process your request as quickly as possible, generally within 30 business days. Please also read our Terms and Conditions and Responsible Gaming page for full details.